OVERFLOW TAX RETURN PREPARATION WITHOUT LOSING QUALITY Overflow work lets a practice take on more clients in peak season, but errors are most likely when work is rushed. Good overflow processes protect quality. KEEP THESE IN-HOUSE Client contact and sign-off Decisions on income and deduction treatment Review of any unusual or high-value return SUITABLE FOR OVERFLOW Preparation of standard individual returns Data entry from organised source documents Preparation of supporting

CLIENT ONBOARDING CHECKLIST FOR ACCOUNTING PRACTICES Problems with a new client often start on day one: missing details, unclear responsibilities and records that arrive in the wrong format. A standard onboarding process prevents most of them. WHAT TO COLLECT Business details, ABN and GST registration status Bank and credit card details for feed setup Payroll details, including super fund information for each employee Previous year's return and any open ATO correspondence Acc

FIXED-FEE PACKAGES FOR SMALL BUSINESS CLIENTS Hourly billing makes clients nervous and makes your revenue unpredictable. Fixed-fee packages give clients a clear monthly cost and give your practice steady income. A SIMPLE PACKAGE STRUCTURE Starter: Bookkeeping for one bank account, quarterly BAS preparation Standard: Starter plus payroll for up to five employees, monthly management report Complete: Standard plus annual tax return, year-end support, quarterly review call WHAT T

HOW TO PRICE BAS SERVICES PROFITABLY Many practices underprice BAS work because it looks routine. The result is a lot of quarterly effort for a small fee, with no room for the reviews and client questions that come with it. WHAT TO INCLUDE IN YOUR PRICE Collecting and checking records from the client Reconciling bank feeds to the ledger Preparing the BAS and reviewing it Responding to queries from the client or the ATO Time for reviewing the client's position each quarter PRI

CHOOSING A WHITE-LABEL TAX RETURN PARTNER Tax return season puts pressure on every practice, and overflow work is common. A white-label partner can prepare returns under your practice's name, but only if the work is checked and the relationship with the client stays with you. WHAT TO CHECK BEFORE YOU SHARE A SINGLE FILE Who prepares the return, and who reviews it before it goes back to you Whether the work is done under your registered tax agent number or under theirs How cli

YOUR PRACTICE GROWTH ROADMAP - 3-YEAR PLAN Where do you want your practice in 3 years? Most owners don't know. They just work day-to-day, reacting to clients. But strategic planning changes everything. YOUR 3-YEAR ROADMAP YEAR 1: FOUNDATION - Audit current practice (where are we now?) - Identify growth strategy (what's our focus?) - Improve efficiency (systems, processes, outsourcing) - Build team (hire/train good people) - Goal: Grow 20-30% (£500K → £600-£650K)

WHY YOUR PRACTICE MARGINS ARE TOO LOW (AND HOW TO FIX IT) Your practice margin should be 40-50%. What's yours? If it's less, you have a problem. Low margins mean: - Not enough profit - Can't invest in growth - Can't pay competitive salaries - Can't afford technology/training - Can't weather downturns - Can't save for retirement - Business isn't scalable (just trading time for money) WHY MARGINS ARE LOW 1. Underpricing (charging less than you should) 2. Inefficienc

Should you merge with another practice? Sometimes mergers are good: - Combine complementary practices (you do tax, they do audit) - Increase scale (bigger = more efficient) - Access new clients (merge brings clients) - Shared resources (save costs) Sometimes mergers are bad: - Culture clash (practices work very differently) - Duplication (same services, overlapping clients) - Integration nightmare (different systems, processes) - Staff leave (uncertainty, changes) HOW T