Fixed-Fee Packages for Small Business Clients: A Guide for Australian Accounting Practices

FIXED-FEE PACKAGES FOR SMALL BUSINESS CLIENTS

Hourly billing makes clients nervous and makes your revenue unpredictable. Fixed-fee packages give clients a clear monthly cost and give your practice steady income.

A SIMPLE PACKAGE STRUCTURE

Starter: Bookkeeping for one bank account, quarterly BAS preparation

Standard: Starter plus payroll for up to five employees, monthly management report

Complete: Standard plus annual tax return, year-end support, quarterly review call

WHAT TO DEFINE IN WRITING

• What is included and what is extra

• How many transactions or employees the fee covers

• Turnaround times for each deliverable

• How additional work is quoted and approved

WHY CLIENTS PREFER THIS

Clients know what they will pay each month. They are less likely to delay sending records because each document does not cost them extra.

NEXT STEP

Draft one package for your most common client type and test it on two existing clients this month.

Sources to check:

• fairwork.gov.au (if your packages include payroll services for employers)